Process discipline
Owns the checklist and never drops a ball, even at full volume.
Loan Processors and Administrators own the file from submission through to settlement.
We place the ops people who free your brokers up to do what they're actually paid for: write loans.
Processing is the unglamorous bit out the back that quietly decides whether your business scales or stalls.
A good processor means faster settlements, fewer mistakes, and brokers spending their time in front of clients instead of chasing lenders.
Owns the checklist and never drops a ball, even at full volume.
Knows the portals, the quirks, and how to unstick a stuck file.
Holds the standard when the pipeline is full.
The best processors go on to become associates and brokers, so we keep an eye on where someone's headed too.
Pay
Processing and Administration roles span entry to senior, with pay rising as you take on more of the file end to end.
Process discipline first, someone who owns the checklist and never drops a ball, even at full volume.
Then lender fluency across the portals and their quirks, the calm to hold the standard when the pipeline is full, and a bit of growth appetite, because the best processors go on to become associates and brokers.
15% of the base salary plus super. Nothing else folded in, so no bonuses or other on-top bits, just the base plus super.
We quote four to eight weeks, which is the realistic window to land someone who'll stick.
Our average across roles has been 27 days, but we won't rush the fit just to hit a number.
Yes. Processing and administration roles span entry to senior, and we place across the range, from a first ops hire to someone who owns the file end to end.
There's a standard 120-day guarantee. That's enough time for both sides to know whether it's working and to call it if it isn't, and we're there the whole way through either way.
Tell us the brief or the goal and we will give you a straight read on fit and timing.
We work a small number of searches properly, not a big stack badly.